Our Policies

Policies and Terms of Service

Reservations:  Please call or e-mail us to schedule your party 4 to 5 weeks in advance of your party date.  Once you have chosen a party date and time, we will hold your reservation for one week to give you time to complete the guest list, sign the party agreement and return it to us with your deposit.  Your deposit will finalize your reservation. 

Deposit:  A non-refundable $100 deposit is required to secure your party date.

Forms of Payment:  We accept cash, check or money orders made payable to A Simple Wish LLC.  The balance is due the day of the party.  If you prefer to pay by credit card the final balance can be paid via visa or master card after adding a 5% service fee.  Please let us know at least 1 week ahead of time if you wish to use a credit card.

Gratuity and Tipping:  A gratuity is not required, but is accepted and always appreciated for a job well done.

Minimum/Maximum Attendance:  Our party packages are designed for a minimum of 8 guests (including the guest of honor), and a maximum of 15.

RSVP Confirmation:  Please contact us at least one week prior to your party to confirm your final guest count.  This will be the number we use to determine appropriate quantities for costumes, crafts, food (if applicable), etc and we will charge accordingly.

Late Reservations:  Reservations within two weeks of the date can be made with an additional 10% of total cost rush fee.

Special Discounts:  Weekday bookings on Monday through Thursday are eligible for a 10% discount, which must be requested at time of booking.

Length of Party:  The party is scheduled to last 2 hours.  Longer parties may be reserved for an additional cost.

Attendance of guests:  Some guests may not show up to the party even if they RSVP.  Please remember that we charge according to the final guest count that you provide prior to the party, not the number of children that show up.

Siblings:  Our party packages cover only the guest of honor and their guests.  Please include any siblings in the final guest count if you would like for them to participate in the party activities.

Late Arrivals:  Please advise all the guests that the party will begin promptly at the scheduled time.  All activities are carefully planned out, and any child arriving late may join the activities at the point that they have progressed.  This is necessary to ensure the least amount of disruption to the party, and your understanding is appreciated.

Disruptive Children:  The party hostess is responsible for the flow of the party and the party activities.  We kindly ask that you monitor disruptive behavior and attend to any child who does not want to participate.  This will help us to provide the best possible party experience for you and your child.

Guest Attire:  Many of our parties include costumes/dress up.  We ask that girls come wearing tights (at least stockings).  Girls attending a princess party have the option of bringing along a pair of dress shoes to wear with their dress.  Boys wear costumes over their clothes.

Food Allergies:  If you choose to include a catered menu for your event, it is the responsibility of the client to check with party guests for specific food allergies.  Should any of your guests have severe food allergies, we suggest that either you or the child’s parent provide an alternate menu for that child.

Adults at the Party:  We ask that the parents of the birthday child stay for the duration of the party to attend to possible needs of the children.  We are not a babysitting service.  We have room to accommodate just a few adults to stay and help with the fun.  Many of our parties are high-energy with dress up, photo taking, crafts and lots of movement.  If there is ample room without interference we welcome an audience.  However, we strive to create an environment of “fantasy” so we kindly request your assistance in keeping the noise level to a minimum.  The remaining parents may return for the second half of the party, but again, we ask that onlookers keep the noise level down so the children do not get distracted and can adequately hear instructions from the hostess.

Cancellations and Rescheduling:  Once your party is booked and the deposit is paid the party can only be postponed one time.  Based on the availability, we will gladly work with you to reserve an alternate date for your party.  If you decide to cancel your party for any reason, the deposit is non-refundable. 

Liability:  A Simple Wish LLC and its owners and employees assume no responsibility or liability for accidents, allergies related to food items, clothing, or make-up, injuries to party guests, or property damage.  As professional event planners, we can assure you we will provide a safe and entertaining environment for your guests.

Damage:  We understand accidents can happen, however, the client may be held responsible for excessive damage sustained to costumes and property of A Simple Wish LLC.

Outside Food and Beverages:  For purpose of maintaining the highest quality of our costumes, we kindly ask that any food and beverages that will be served to the children while in costume be approved beforehand.  Beverages should be light colored or clear (no cola products or fruit punch) and please, no food items containing tomatoes, tomato sauce, strawberries, raspberries, chocolate or dark colored jellies.  We reserve the right to refuse certain food items that may damage our costumes.  Please let us know before hand what food items you would like to serve.  Although we understand accidents happen, the client may be held responsible for excessive damage to property belonging to A Simple Wish LLC.